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+--- Thread: help ! unit de registration (/Thread-help-unit-de-registration)
help ! unit de registration - dkdavid - 09-Dec-2017
Hi All
I need to de register a unit, as its now been sold, I have looked high and low on my account page, and cannot see were to do it, can any one help ?
thanks in advance
Dave
RE: help ! unit de registration - ogs - 09-Dec-2017
I cannot seem to find it either. Used to be easy to just delete a product from your account to 'free' it. In fact I have an email from Océane at Devialet which states exactly that; just delete the device you have sold from your account and the new owner can register it. I guess you'll have to email Devialet support.
RE: help ! unit de registration - dkdavid - 10-Dec-2017
(09-Dec-2017, 20:44)Eogs Wrote: I cannot seem to find it either. Used to be easy to just delete a product from your account to 'free' it. In fact I have an email from Océane at Devialet which states exactly that; just delete the device you have sold from your account and the new owner can register it. I guess you'll have to email Devialet support.
Yep that’s the one, it seems so simple, but embarrassing though.