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220 pro distortion - Printable Version

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220 pro distortion - Moonsim70 - 14-Apr-2019

I’m having issues with my 220 pro while streaming from roon and tidal i seem to be getting distortion to voices etc. If i increase the treble it gets a lot worse. I have also tried my CD player connected to Digital in and the problem is still there. I’m wondering if this is an issue with my unit or firmware issue. 

I have contacted Devialet support too. 

Thanks


RE: 220 pro distortion - ogs - 14-Apr-2019

(14-Apr-2019, 14:02)Moonsim70 Wrote: I’m having issues with my 220 pro while streaming from roon and tidal i seem to be getting distortion to voices etc. If i increase the treble it gets a lot worse. I have also tried my CD player connected to Digital in and the problem is still there. I’m wondering if this is an issue with my unit or firmware issue. 

I have contacted Devialet support too. 

Thanks

Sorry to hear that!
Could this be related?: https://devialetchat.com/Thread-Bug-for-SAM-BASS-on-FIRMWARE-13-1-3-DOS-2-2-4


RE: 220 pro distortion - daniel.avasilichioaei - 14-Apr-2019

(14-Apr-2019, 14:18)ogs Wrote:
(14-Apr-2019, 14:02)Moonsim70 Wrote: I’m having issues with my 220 pro while streaming from roon and tidal i seem to be getting distortion to voices etc. If i increase the treble it gets a lot worse. I have also tried my CD player connected to Digital in and the problem is still there. I’m wondering if this is an issue with my unit or firmware issue. 

I have contacted Devialet support too. 

Thanks

Sorry to hear that!
Could this be related?: https://devialetchat.com/Thread-Bug-for-SAM-BASS-on-FIRMWARE-13-1-3-DOS-2-2-4

If problem is solved by turning off SAM, then it is the same issue as https://devialetchat.com/Thread-Bug-for-SAM-BASS-on-FIRMWARE-13-1-3-DOS-2-2-4. This is my thread. I didn't tried the impact on treble, but seems to be the same as the on bass.


RE: 220 pro distortion - ogs - 14-Apr-2019

@Moonsim70 Does anything change when the Devialet is restarted? By unplugging the wall socket...?
Remember that the CI board is actually a computer so a restart may be necessary from time to time.


RE: 220 pro distortion - Moonsim70 - 14-Apr-2019

Hi no nothing changes ive just tried to go back to the previous version and the unit will not let you.