Configurator again not working - Printable Version +- Devialet Chat (https://devialetchat.com) +-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat) +--- Forum: Support Desk (https://devialetchat.com/Forum-Support-Desk) +--- Thread: Configurator again not working (/Thread-Configurator-again-not-working) Pages:
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RE: Configurator again not working - RV8729 - 05-Sep-2019 I received a reply from Devialet support. They are updating their SAM database and say that is why I am facing the issue. They offered to adapt my config file, so I can edit it in the configurator. I will do that and hope it helps RE: Configurator again not working - Cylob - 05-Sep-2019 Ah good to hear that! Just a bit of patience will do then... RE: Configurator again not working - RV8729 - 08-Sep-2019 Devialet has updated/changed my config file. I received it by email. I can now import this config and edit it. Good and quick support RE: Configurator again not working - spater - 25-Sep-2019 I'm still getting a blank screen when trying to edit my current settings in Configurator (using W10 PC + Chrome browser). Seems the only way around is to set up a completely new settings file, or email Devialet for them to update my config file? What a palaver |