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+--- Thread: Phantom Bluetooth connection problems (/Thread-Phantom-Bluetooth-connection-problems)
Phantom Bluetooth connection problems - jamytseng - 05-Oct-2019
Hi everyone
I am from Taiwan，
I own a Phantom gold，
and this situation hapoened many times，
Does anyone know how to fix this issue?
https://youtu.be/27mPDugBc1s
The video is in Chinese, bellow is English explanation
1. After back to our place, we found after connect to phantom , the is no sound
2. Without Bluetooth, we can play music Via phone
3. Forget phantom Bluetooth device in Bluetooth setting, and try to connect phantom again, the phantom device is found in Bluetooth setting
4. Unplug power cord for 30 Seconds then plug again, everything is back to normal
5. We found the back of speaker is hot, not warm when this happend
6. The firmware version is 1.14.2.13
This happened many times
Even we exchanged a phantom from dealer
Anyone know what happened? And how to fix this issue?
Thanks
RE: Phantom Bluetooth connection problems - ragwo - 05-Oct-2019
I would guess a bad Bluetooth implementation by Devialet. Can you use Spotify Connect instead?
RE: Phantom Bluetooth connection problems - Snoopy8 - 06-Oct-2019
Please contact Devialet support. They are usually responsive and helpful.
RE: Phantom Bluetooth connection problems - dmitrek - 09-Oct-2019
Write them, they could provide you with 1.14.2.2 for Bluetooth fix.
But overall it’s a mess.