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+--- Thread: No remote connection after Premier update (/Thread-No-remote-connection-after-Premier-update)
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No remote connection after Premier update - midi - 17-Nov-2019
I can't control the volume with my Devialet remote after upgrading to the the Golds with the new DOS. I can't connect the remote to the Golds again (by holding them on the bottom of the Golds).
Any ideas ?
RE: No remote connection after Premier update - Bobbybina - 17-Nov-2019
(17-Nov-2019, 21:58)midi Wrote: I can't control the volume with my Devialet remote after upgrading to the the Golds with the new DOS. I can't connect the remote to the Golds again (by holding them on the bottom of the Golds).After the update, I removed the batteries to the remote and unplugged the system. It rebooted and I inserted the batteries into the remote and did the pairing (hold upside down thing) again. It worked.
Any ideas ?
RE: No remote connection after Premier update - NorViking - 17-Nov-2019
After Dos2 update my remote did not work either.
Held it upside down on top of my one gold and it reconnected again.
No remote connection after Premier update - Jon - 17-Nov-2019
Yes remote should be upside down on top of the Phantom in order to pair.
Sent from my LM-V450 using Tapatalk
RE: No remote connection after Premier update - Anders - 18-Nov-2019
When running DOS1 I had to re-connect my remote (howering upside down) quite often, but now when I have upgraded to DOS2 it is working much better, far more stable - i.e. my remote is working very well in DOS2 with my two Golds.
/Anders
RE: No remote connection after Premier update - midi - 18-Nov-2019
Thanks. reconnecting by holding them only on the bottom of the Golds didn't worked. I had to plug of the power of the Dialog and the Phantoms and the remote and had to reboot the whole system.
RE: No remote connection after Premier update - cfwotzka - 18-Nov-2019
(18-Nov-2019, 07:29)midi Wrote: Thanks. reconnecting by holding them only on the bottom of the Golds didn't worked. I had to plug of the power of the Dialog and the Phantoms and the remote and had to reboot the whole system.
I had to reconnect as well but could manage it w/o unplugging. the usual procedure took a bit longer then before but was confirmed (after 10-15 sec.) by a short signal tone from the Gold.
RE: No remote connection after Premier update - Djezon59 - 13-Dec-2020
Hello,
I have just installed 2 Phantoms Premier G in stereo ; but I cannot manage to connect the remote (new flat model) to any of them
Nothing happens when I approach the remote in pairing mode on top, in front,...
Somebody had/has the same issue ? Any idea about the way to connect it ?
Thanks
RE: No remote connection after Premier update - ragwo - 13-Dec-2020
(13-Dec-2020, 16:32)Djezon59 Wrote: Hello,Try to reboot the speakers. Worked for the v1 for me.
I have just installed 2 Phantoms Premier G in stereo ; but I cannot manage to connect the remote (new flat model) to any of them
Nothing happens when I approach the remote in pairing mode on top, in front,...
Somebody had/has the same issue ? Any idea about the way to connect it ?
Thanks
RE: No remote connection after Premier update - Djezon59 - 13-Dec-2020
Thanks for answer ; I will try this
but... I also read that the new remote works with minimum firmware 2.11
My two phantoms are 2.10 but Devialet app shows that they are up to date... and does not propose any update to send them
Possible to "force" a firmware update ?
Thanks