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Help, Companion Input not working - Printable Version

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+--- Thread: Help, Companion Input not working (/Thread-Help-Companion-Input-not-working)



Help, Companion Input not working - georgev - 11-Jan-2020

Proud and happy owner of an OD'A(Upgraded and upto date firmware).
All of a sudden, the inut on the Companion is not working.
Have a Magnum Dynalab Tuner connected to the companion, and when i switch to that input, the Master turns Red on the front, and then the Companion switches off.
When i use the inputs on the Master, works very well.
Reconfigured, formatted the SD cards and redid the config, took out the cables and reinserted them, powered off and on, still the same.
Any thoughts? Ideas? Confused


RE: Help, Companion Input not working - Axel - 11-Jan-2020

(11-Jan-2020, 08:45)georgev Wrote: Proud and happy owner of an OD'A(Upgraded and upto date firmware).
All of a sudden, the inut on the Companion is not working.
Have a Magnum Dynalab Tuner connected to the companion, and when i switch to that input, the Master turns Red on the front, and then the Companion switches off.
When i use the inputs on the Master, works very well.
Reconfigured, formatted the SD cards and redid the config, took out the cables and reinserted them, powered off and on, still the same.
Any thoughts? Ideas? Confused
Hi @georgev
Sorry to hear you’re having problems.  I’ve never heard described the fault that you report, so the only advice I can give is to     
switch the amps on as usual then go into menu mode and if a fault code has been generated, report this to Devialet.
Good luck, and welcome to the forum!


RE: Help, Companion Input not working - georgev - 11-Jan-2020

Thanks for the reply.
How do i enter the menu?
and how do i post my system below?


Help, Companion Input not working - disarmamant - 11-Jan-2020

(11-Jan-2020, 10:06)georgev Wrote: Thanks for the reply.
How do i enter the menu?

Press and hold down the right “Tone” button on the remote until you see the model and software version displayed. Then use the tone button again to step through until you see “Last fault” there should be an error code and description.

A long press on the tone button returns to the normal display





Sent from my iPad using Tapatalk


RE: Help, Companion Input not working - georgev - 11-Jan-2020

So i seem to have sorted this but it puzzles me.
In the config, i had selected two 250 pro's.
i changed this and selected the ODA.
and it is working now. doesn't make sense to me, as i thought 0ne 250pro would be the same as one of the ODA's.
Happy.