Help with DOS 2 Upgrade - Printable Version +- Devialet Chat (https://devialetchat.com) +-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat) +--- Forum: Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) (https://devialetchat.com/Forum-Phantom-I-103-DB-108-DB-Premier-Classic-Silver-Gold) +--- Thread: Help with DOS 2 Upgrade (/Thread-Help-with-DOS-2-Upgrade) |
RE: Help with DOS 2 Upgrade - echooo23 - 20-Feb-2021 (20-Feb-2021, 22:47)ragwo Wrote:(20-Feb-2021, 22:11)echooo23 Wrote:(20-Feb-2021, 20:36)ragwo Wrote: @echooo23 Thanks, I'll try this (even though it seems like the issue may be a continuous reboot, see my just previous post). How do I force the speaker to update to DOS2? RE: Help with DOS 2 Upgrade - ragwo - 20-Feb-2021 (20-Feb-2021, 22:57)echooo23 Wrote:(20-Feb-2021, 22:47)ragwo Wrote:(20-Feb-2021, 22:11)echooo23 Wrote: Thanks for the suggestion, ragwo. And this is kind of an interesting development. When I typed the IP address of the second Gold (the one that is dead weight right now) into a browser, it was not recognized and I didn't get the web configuration page. But when I typed the IP address of the first Gold (that successfully upgraded to DOS2), I did get the web configuration page and all is fine. (Second Gold is connected via Ethernet so it's not a wifi issue.) I posted a link with the instructions on how to force update the speakers in DOS2 a couple of posts back. Here's a link describing how to force a reinstallation of your current firmware from the internal backup in your speaker. https://devialetchat.com/Thread-Firmware-Update-Problem?pid=87293#pid87293 RE: Help with DOS 2 Upgrade - echooo23 - 23-Feb-2021 Hi all. Just wanted to close this out and share what Devialet advised. After multiple rounds of emails, they suggested a “Rescue Mode” with these instructions: 1. Plug your Phantom to your internet router via an Ethernet cable. 2. Plug your Phantom to a power strip with an on/off button 3. Turn on the power strip for 7 seconds, then off for 3 seconds 4. Proceed to the "on/off" sequence 6 times consecutively and leave it on for 2 hours 5. The Phantom(s) will enter in Rescue Mode and will start downloading the firmware while moving the woofers every few seconds. Customer service very kindly scheduled a call with me to walk through the steps. And then called me back again 2 hours later after the Rescue Mode was complete. Then walked me through pairing to Spark, then upgrading to DOS2 with Devialet app, and then connecting the already-upgraded Gold with this newly upgraded Gold. Now my issue is that the already-upgraded Gold is on 2.12.5 and the newly-upgraded Gold is on 2.12.13. And experiencing drop-outs like everyone else who upgraded. A different issue, indeed, but at least this one has been solved! Thanks to everyone who offered advice! RE: Help with DOS 2 Upgrade - ragwo - 23-Feb-2021 Glad it worked out for you. Hopefully Devialet will update your speaker soon. If you file a ticket they might update it earlier. RE: Help with DOS 2 Upgrade - TechGuy - 23-Feb-2021 Haven’t seen anyone else mention that firmware yet 2.12.13... if it’s buggy sounds like one to avoid RE: Help with DOS 2 Upgrade - echooo23 - 23-Feb-2021 (23-Feb-2021, 16:42)TechGuy Wrote: Haven’t seen anyone else mention that firmware yet 2.12.13... if it’s buggy sounds like one to avoid Oops, sorry. Typo. Meant 2.12.3. |