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+--- Thread: Tidal Connect (/Thread-Tidal-Connect--7617)
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Tidal Connect - spater - 04-Mar-2022
Tidal Connect is becoming available on more and more high-end streaming devices e.g. Moon, Naim, NAD, Cambridge Audio...
Would like to see this on the Expert line - here's hoping Devialet will include it in the next software upgrade, if one ever comes!
https://www.whathifi.com/news/tidal-connect-now-added-to-moon-streaming-devices
RE: Tidal Connect - markush - 04-Mar-2022
This definitely is a long awaited feature for many users.
Did you write support about it?
RE: Tidal Connect - spater - 04-Mar-2022
(04-Mar-2022, 13:43)markush Wrote: This definitely is a long awaited feature for many users.
Did you write support about it?
No. However, I've just tried their web chat facility, but it does not seem to work/ send a message. Do you have a support email address to hand?
RE: Tidal Connect - markush - 05-Mar-2022
Support@devialet.com will work.
RE: Tidal Connect - spater - 07-Mar-2022
I heard back from support, see below. Think we'll be waiting a while for any software updates (and I've never seen an Expert 'newsletter' in 4 years' of ownership)
Thank you for reaching out to Devialet's customer service and support.
I hope this feature will be added in a future release, as you're not the only one requesting it.
No information was shared about a date for the next software update for now. At the customer service, we're informed only a short time before it is made available for our users.
I'm adding your message to our list, to increase the priority of this feature request 😉️
If you're not subscribed to our newsletter yet, I invite you to do so from your account on Devialet.com.
Best regards,
Paul | Customer service & support Devialet
RE: Tidal Connect - BoyScout - 08-Mar-2022
(07-Mar-2022, 15:46)spater Wrote: I heard back from support, see below. Think we'll be waiting a while for any software updates (and I've never seen an Expert 'newsletter' in 4 years' of ownership)That´s good news.
Thank you for reaching out to Devialet's customer service and support.
I hope this feature will be added in a future release, as you're not the only one requesting it.
No information was shared about a date for the next software update for now. At the customer service, we're informed only a short time before it is made available for our users.
I'm adding your message to our list, to increase the priority of this feature request 😉️
If you're not subscribed to our newsletter yet, I invite you to do so from your account on Devialet.com.
Best regards,
Paul | Customer service & support Devialet
RE: Tidal Connect - markush - 08-Mar-2022
What’s good news?
RE: Tidal Connect - BoyScout - 10-Mar-2022
(08-Mar-2022, 14:15)markush Wrote: What’s good news?
They are working on an upgrade that could be very useful.
RE: Tidal Connect - markush - 10-Mar-2022
That’s what they keep saying for years ;-)
RE: Tidal Connect - Pim - 10-Mar-2022
(10-Mar-2022, 13:55)markush Wrote: That’s what they keep saying for years ;-)
It should be a good one then
