(02-Mar-2015, 23:16)ZincAlloy Wrote:

(02-Mar-2015, 23:14)brit Wrote:

(02-Mar-2015, 22:59)ZincAlloy Wrote: K

(02-Mar-2015, 22:45)brit Wrote:

(02-Mar-2015, 22:30)ZincAlloy Wrote: Just had confirmation that my Dialog will be delivered on the 15th April.  However, whether it will actually work with my Devialet 200 then, is another matter entirely ....

Hi zincAlloy,

As a matter of interest, what was your order number? Mine is 115 and I have heard nothing yet!


David

Hi David - order #34, ordered on 29th December.  I haven't actually heard anything from Devialet on this (no surprises there!).  I checked under Mes Commandes under my profil earlier the evening and spotted this. Suggest you have a lol look also - you never know!

ATB, Ken

Hi Ken,

Just checked and it stills shows as "processing"! Oh well, as your order no was 34 and mine 115, I have a few months to wait - maybe mine will be delivered just as they sort out the software for the expert range !

David

Hi David - you may well be right!  I may receive a grey plastic paperweight in April ...

(02-Mar-2015, 23:28)Jwg1749 Wrote:

(02-Mar-2015, 22:59)ZincAlloy Wrote: Hi David - order #34, ordered on 29th December.  I haven't actually heard anything from Devialet on this (no surprises there!).  I checked under Mes Commandes under my profil earlier the evening and spotted this. Suggest you have a lol look also - you never know!

ATB, Ken

Cheers, Ken, I now see mine is also due for delivery on 15 April. I must say they hid that information pretty well!

I expect all the people who've only ordered a DIALOG will have been bumped down the queue. The priority at the moment is to keep the PHANTOM customers happy, and anyway we sad old "Expert" owners won't be able to use the DIALOG until May at the earliest.

Cheers, Matt

(03-Mar-2015, 12:17)f1eng Wrote:

(02-Mar-2015, 23:28)Jwg1749 Wrote:

(02-Mar-2015, 22:59)ZincAlloy Wrote: Hi David - order #34, ordered on 29th December.  I haven't actually heard anything from Devialet on this (no surprises there!).  I checked under Mes Commandes under my profil earlier the evening and spotted this. Suggest you have a lol look also - you never know!

ATB, Ken

Cheers, Ken, I now see mine is also due for delivery on 15 April. I must say they hid that information pretty well!

I expect all the people who've only ordered a DIALOG will have been bumped down the queue. The priority at the moment is to keep the PHANTOM customers happy, and anyway we sad old "Expert" owners won't be able to use the DIALOG until May at the earliest.

Cheers, Matt

Well I ordered a pair of silver Phantoms and a dialog and they took the money up-front (most UK companies take the card number but only take the money on shipping) which was a surprise, my order is number 10 and it is still showing "processing".
If I get an estimated delivery in April I will cancel and give up on Devialet for good.

(02-Mar-2015, 22:59)ZincAlloy Wrote:

(02-Mar-2015, 22:45)brit Wrote:

(02-Mar-2015, 22:30)ZincAlloy Wrote: Just had confirmation that my Dialog will be delivered on the 15th April.  However, whether it will actually work with my Devialet 200 then, is another matter entirely ....

Hi zincAlloy,

As a matter of interest, what was your order number? Mine is 115 and I have heard nothing yet!


David

Hi David - order #34, ordered on 29th December.  I haven't actually heard anything from Devialet on this (no surprises there!).  I checked under Mes Commandes under my profil earlier the evening and spotted this. Suggest you have a lol look also - you never know!

ATB, Ken

(03-Mar-2015, 21:10)alandbush Wrote: Q

(03-Mar-2015, 12:17)f1eng Wrote:

(02-Mar-2015, 23:28)Jwg1749 Wrote:

(02-Mar-2015, 22:59)ZincAlloy Wrote: Hi David - order #34, ordered on 29th December.  I haven't actually heard anything from Devialet on this (no surprises there!).  I checked under Mes Commandes under my profil earlier the evening and spotted this. Suggest you have a lol look also - you never know!

ATB, Ken

Cheers, Ken, I now see mine is also due for delivery on 15 April. I must say they hid that information pretty well!

I expect all the people who've only ordered a DIALOG will have been bumped down the queue. The priority at the moment is to keep the PHANTOM customers happy, and anyway we sad old "Expert" owners won't be able to use the DIALOG until May at the earliest.

Cheers, Matt

Well I ordered a pair of silver Phantoms and a dialog and they took the money up-front (most UK companies take the card number but only take the money on shipping) which was a surprise, my order is number 10 and it is still showing "processing".
If I get an estimated delivery in April I will cancel and give up on Devialet for good.

Well, I find myself in a similar situation but cannot reasonably cancel.

Why? Because my credit card was debited with euros, which required conversion, and subsequently a bank charge.
I am told that the same amount in euros will be credited which will incurr further charges and because of the 'strong' pound there will be a further loss during the exchange conversion.

Between a rock and a hard place.

Others who have cancelled have not mentioned charges, so am I alone in this respect.

Btw - i am a UK resident

I am not in a hurry to receive my Dialog, will still have to await release of Expert Line integration software anyway before it is usable - the doorstop syndrome   .