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Don't upgrade to the latest Phantom software!

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Don't upgrade to the latest Phantom software!
srima Offline
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#1
22-Sep-2016, 13:38
Dumb shmuck that I am, I went from a perfectly working Phantom Gold pair with Dialogue to a problem-ridden pair, thanks to believing that Devialet's latest update would be "better". If you haven't upgraded, and have not experienced any problems, best advice is to stay with the older software. Wait for the next update, which hopefully will not be as problem-ridden as this one that came out yesterday. 

Now, whenever I play something through the optical port, I get pauses every 5 seconds or so. Prior to the update, it was working flawlessly.
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Cylob Offline
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#2
22-Sep-2016, 14:58
Can't you perform a downgrade?
Devialet Expert 200 (FW 7.1.3) / Magnepan 1.7i / Rel T5 / Foobar (WASAPI push 24bit) / AIR 3.0.1 public beta (best Air 3.x.x SQ by far) on Win11 23H2 (AIR is not running on newer updates)
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EvPa Offline
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#3
22-Sep-2016, 15:13
(22-Sep-2016, 14:58)Cylob Wrote: Can't you perform a downgrade?

As far as I know you can keep using older Spark versions but downgrading DOS on the Phantom and Dialog is not possible.
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Olivier4444 Offline
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#4
22-Sep-2016, 15:20
That's strange as mine is flawless with latest update.
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Johnnydev Offline
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#5
22-Sep-2016, 20:53
(22-Sep-2016, 15:20)Olivier4444 Wrote: That's strange as mine is flawless with latest update.

By me the same
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Johnnydev Offline
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#6
22-Sep-2016, 20:54
(22-Sep-2016, 13:38)srima Wrote: Dumb shmuck that I am, I went from a perfectly working Phantom Gold pair with Dialogue to a problem-ridden pair, thanks to believing that Devialet's latest update would be "better". If you haven't upgraded, and have not experienced any problems, best advice is to stay with the older software. Wait for the next update, which hopefully will not be as problem-ridden as this one that came out yesterday. 

Now, whenever I play something through the optical port, I get pauses every 5 seconds or so. Prior to the update, it was working flawlessly.

Try a full factory reset
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ragwo Offline
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#7
22-Sep-2016, 21:49
Here's a link to step by step full factory reset.
https://help.devialet.com/hc/en-us/artic...and-Dialog
Living room: Sigberg Audio Manta/10D subs, MiniDSP SHD.
Den: Tannoy Precision 8 iDP/TS112 iDP sub, MiniDSP SHD Studio.
In the cupboard: Some bits and pieces of a Phantom Silver 1. gen.
My Phantom Voyage
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sekriT Offline
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#8
23-Sep-2016, 03:07
I did not update to the latest firmware (1.8.1.54) because Spark fails to download.
Remote >> 2x Silver Phantoms << Eth << Dialog UPNP << JRiver MediaCenter 24 - Ubuntu 18.04 x64 [VMWare] << File server - Windows 10 x64 [Supermicro X11SSH-LN4F, Xeon E3-1425 v5, 46 Tb, 16Gb DDR4 ECC]    * Spark is only used to update firmware *
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mac Offline
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#9
23-Sep-2016, 03:15
Funny way to upgrade...
It solves an issue for some people and creates one for other...


In my case, I was told 1 month ago that the issue I encountered with BT would be solved at the next FW upgrade ; it seems I have to wait one more upgrade.
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sekriT Offline
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#10
23-Sep-2016, 03:35
(22-Sep-2016, 13:38)srima Wrote: Now, whenever I play something through the optical port, I get pauses every 5 seconds or so. Prior to the update, it was working flawlessly.

Maybe cat walked on it and optical cable got loose. Jiggle it.
Remote >> 2x Silver Phantoms << Eth << Dialog UPNP << JRiver MediaCenter 24 - Ubuntu 18.04 x64 [VMWare] << File server - Windows 10 x64 [Supermicro X11SSH-LN4F, Xeon E3-1425 v5, 46 Tb, 16Gb DDR4 ECC]    * Spark is only used to update firmware *
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