26-Mar-2017, 07:58
hello Friends,
seeking help from experienced members or any one who has experienced this issue with d200. Today I found my d200 behaving abnormally.
normally the unit performs well at -25 volume clear and detailed, now I have to crank it up to -11. doesn't sound the same anymore. very distorted .
I tried factory reset, unplugged all connection restarted, still the volume is not there. I have not changed my speakers nor the cables.
Any suggestion to trouble shoot this or should I send it for warranty repair, The unit is about 8 months old.
I find the customer support in North America absolutely de-grading. I don't think they have tech support like other high end audio has. Occasionally you get through to this one girl that does not display adequate knowledge.
My dealer doesn't seem to be of much help either.
How do i contact Devialet France directly?
seeking help from experienced members or any one who has experienced this issue with d200. Today I found my d200 behaving abnormally.
normally the unit performs well at -25 volume clear and detailed, now I have to crank it up to -11. doesn't sound the same anymore. very distorted .
I tried factory reset, unplugged all connection restarted, still the volume is not there. I have not changed my speakers nor the cables.
Any suggestion to trouble shoot this or should I send it for warranty repair, The unit is about 8 months old.
I find the customer support in North America absolutely de-grading. I don't think they have tech support like other high end audio has. Occasionally you get through to this one girl that does not display adequate knowledge.
My dealer doesn't seem to be of much help either.
How do i contact Devialet France directly?