16-Oct-2021, 08:36
Hi
Devialet would be able to confirm all your questions to be sure, but I think that the elevate programme they offer will take speakers in any condition. You arrange (and pay) before you ship to them so you would know before you sent anything. They send you an empty box to return them in with all the paperwork and labels to print. I just did it for exchanging two classics for two golds. Overall was a 2 week process to the UK for me. You get 2 year warranty with new ones. I don’t think you get a trail period though. You definitely can’t get olds back through the elevate programme.
If you go on their website I think you test whether they accept yours
Hope that helps
Sent from my iPhone using Tapatalk
Devialet would be able to confirm all your questions to be sure, but I think that the elevate programme they offer will take speakers in any condition. You arrange (and pay) before you ship to them so you would know before you sent anything. They send you an empty box to return them in with all the paperwork and labels to print. I just did it for exchanging two classics for two golds. Overall was a 2 week process to the UK for me. You get 2 year warranty with new ones. I don’t think you get a trail period though. You definitely can’t get olds back through the elevate programme.
If you go on their website I think you test whether they accept yours
Hope that helps
Sent from my iPhone using Tapatalk
