16-Oct-2021, 13:59
(28-Jul-2021, 00:01)Snoopy8 Wrote:Completely agree.(21-Jul-2021, 07:39)tsmithpam Wrote: Not had the best experience with Devialet overall, so have many concerns sticking with them. But intrigued by the potential benefits of the ‘golds’ over my ‘whites’.
Until Devialet can consistently release updates with minimal problems and quick fixes, there is still a BIG question mark over their ability with software. Yes, some people are now reporting better experience with sound quality and stability, but have forgotten, or not experienced, the pain that others have endured. The key is whether you can forgive, and forget, past concerns?
And, for me, no question that the Golds are better than the Whites...
I would add however that Devialet’s customer support has been a very supportive to the point calling me directly to assess what the problem is and gets things back to normal. It is always disappointing to have to deal with any service department, but in my experience Devialet is head and shoulders above anything else I have experienced.