16-Oct-2021, 17:41
(16-Oct-2021, 17:08)ragwo Wrote: @Kyei09
That's really strange. I did contact Devialet support and got the opposite answer. "Your Phantom does not need to be functional for you to benefit from the Elevate Program." You should contact Devialet support again. As long as they don't mention anything about the trade in speaker's condition in their terms and conditions you should be able to Elevate your speakers.
I agree. I’ll contact them again and see what happens. It is probably the agent I spoke with, a different agent might have a different answer.
