Thread Rating:
  • 1 Vote(s) - 4 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Only one of two phantoms updated
#3
Sorry. Don’t know why the text turned out that way. But this solution worked. Its called Rescue Mode.

Here is the process:

Please perform the last resort: Rescue mode
1. Unplug your Phantom from the power.
2. Plug your Phantom into your internet router (LAN port) via an Ethernet cable. Wait for 10 seconds
3. Plug your Phantom into a power strip with an on/off button (if no on/off, please unplug it from the power socket directly)
3. Turn on the power strip for 7 seconds, then off for 3 seconds
4. Proceed to the "on/off" sequence 5 times consecutively
5. At the end of the 5 cycles, please turn the power on and keep it on.

At this time, your Phantom will be connecting to our server (with the woofers pulsating).
Let's wait for the Phantom to run the download of the latest firmware. It will then delete the problematic old firmware and install the new firmware.

This process could take up to 15 minutes. In some cases, this could take up to 2 hours.
Possible scenarios:
- if you hear 3 claps, it's ready! Please follow the APP (Devialet) to set it up
- if you miss the 3 claps, and the speaker has gone stationary (woofers stop moving), please press the back button 3 times quickly.
Please follow the APP (Devialet) to set it up

- if the woofers continue to move, please leave them overnight and check in the morning


Sent from my iPhone using Tapatalk Pro
Reply


Messages In This Thread
Only one of two phantoms updated - by F_M - 03-Oct-2024, 22:18
Only one of two phantoms updated - by F_M - 26-Oct-2024, 08:37

Forum Jump:


Users browsing this thread: