31-Oct-2024, 21:06
Just a quick update. After trying all suggestions kindly posted here, which were unfortunately to no avail, I sent the D220 which I believed to be the problem back to France. Devialet kept the amp for a week before “repairing” it and returning it. Unfortunately and to my great disappointment the problem proved not to have been resolved and the original problem persisted.
I then left matters alone for a couple of months and used various other amplifiers on my main system. At the end of this I thought I really had to get Devialet to look a bit harder at the problem and find a solution, otherwise I would be left with an expensive amplifier which only worked properly when it felt like it! To their credit, Devialet agreed to collect the D220 again. This time they kept it for 2 weeks, possibly because I had taken a lot more trouble to describe the nature of the problem in as much detail as possible. For example they would need to test several times even if the amp was ok on first switch on because the problem was random and might only occur on the third or fourth switch on.
I have had it back for a few days now and the D440 set up seems to work properly all the time. Hurray! I have asked for a repair report so that I will know exactly what the problem was and how it was corrected. If I get this I will post the findings. In the meantime I am enjoying the D440 immensely and realising how much I missed it!
I then left matters alone for a couple of months and used various other amplifiers on my main system. At the end of this I thought I really had to get Devialet to look a bit harder at the problem and find a solution, otherwise I would be left with an expensive amplifier which only worked properly when it felt like it! To their credit, Devialet agreed to collect the D220 again. This time they kept it for 2 weeks, possibly because I had taken a lot more trouble to describe the nature of the problem in as much detail as possible. For example they would need to test several times even if the amp was ok on first switch on because the problem was random and might only occur on the third or fourth switch on.
I have had it back for a few days now and the D440 set up seems to work properly all the time. Hurray! I have asked for a repair report so that I will know exactly what the problem was and how it was corrected. If I get this I will post the findings. In the meantime I am enjoying the D440 immensely and realising how much I missed it!
