Phantom silver plus de son

[curban]

Good evening
Since this evening one of my silver has not worked.  It’s lukewarm at the back as usual it looks good in the app but no sound.  I tried to turn it off and back on but no sound at startup.  I tried to reset it by pressing 3 times on the back but nothing happened, no clicking, the gills don't move.  I pressed the button in the back for 10 seconds nothing.  Unplugged plugged in nothing but it reappears in the application.  I edited it in mono when I play a song the app works fine but no sound comes out.  Does anyone have a trick to revive her?

Bonjour, as-tu trouvé la solution ? J'ai le même problème aujourd'hui... Merci

My silver (105 dB) went "snap-crackle pop" about 2 weeks ago and since then it did not play any sound, but was visible in the app, et c. I contacted Devialet support and they could repair it for about €600, or offered to upgrade it (trade-in) to a gold (108 dB) for about €1600 (SEK 17900). I opted for the upgrade. I will receive the new ones (I chose to upgrade both silvers) on the coming Thursday, January 23.