02-Feb-2025, 03:40
I was able to get a third pair of Gemini II and I can confirm that the issues identified in the previous 2 pairs are not present on this one. According with the information provided by the after sales contact this third pair is from a different batch.
I would like to publicly thank to the after sales support in China for being able to provide a second replacement pair even when the brand was not willing to do it as they "have already exchanged the product once, were unable to assist me further". The brand representative suggested it could be a problem related with my environment and that the issues experienced were not related with the batch of products I previously received.
I would like to publicly thank to the after sales support in China for being able to provide a second replacement pair even when the brand was not willing to do it as they "have already exchanged the product once, were unable to assist me further". The brand representative suggested it could be a problem related with my environment and that the issues experienced were not related with the batch of products I previously received.
