Firmware updates to improve streaming with UPnP and Qobuz Connect

[blair.athol]

Dear friends,

as some of you already had anticipated, today I received a very disappointing message from the Devialet customer service.
I understand that new features such as Qubuz Connect will not be introduced into the Expert line but it is unacceptable to my understanding that "errors found in older units" will not be addressed and solved. What do you think? Please send me your comments.

Here the message from Devialet, January 20, 2026:

"Thank you for your patience while following up on this matter and I would like to wish you a very happy and successful New Year.
 
I want to be transparent with you regarding the future of the Expert line. At this stage, I have received the confirmation that the Expert series is considered a legacy product. Our engineering and development teams have now fully shifted their focus toward our newest amplifier, Devialet Astra.
 
Because of this transition, there are no further firmware updates planned for the Expert line. This means:
 

• The current UPnP protocol limitations you are experiencing will not be addressed via a stability patch.
  
• Qobuz Connect will not be natively introduced to this hardware.
  

 
To continue enjoying Qobuz in high resolution on your Expert system, we recommend the following alternatives:
 

• External Streamer: Using a dedicated streamer (such as a WiiM Pro, Bluesound Node, or Aurender) connected via Optical or Coaxial to your Expert. This bypasses the internal UPnP limitations and provides a stable, high-resolution interface.
  
• Connecting a computer directly via USB using the Devialet USB driver, which supports the highest possible bitrates without protocol conflicts.
  

 
We understand this may not be the news you and the Devialet Chat community were hoping for, but we want to provide you with the most accurate information regarding the lifecycle of your product.
 
As we move forward, the Devialet Astra was built specifically to solve these limitations. It features a completely new OS and modern network processing designed to handle protocols like Qobuz Connect and high-resolution UPnP without the errors found in older units. We are offering dedicated pathways for our long-term Expert owners to transition to this new technology. 
 
I'm at your disposal for any questions or concerns.
 
Kind regards,
Giorgos | Customer service & support Devialet"