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Dual Mono 440 Pro: Red/Black Confusion Between Configurator and Support
#4
(Yesterday, 10:38)thumb5 Wrote: The configurator is showing the correct speaker wiring for a dual-mono configuration.

In dual-mono mode, the left and right stereo channels of each amplifier are bridged to drive one speaker, so the "output" (red) terminals) are both connected to the same speaker and the "ground" (black) terminals are not connected at all.

A poor show from Devialet support if they don't understand that.

Hi Ian,

Thank you for your response.

For clarity, I have wired everything red to red (and black to black), exactly as you describe and in accordance with the configurator.

The reason this has been so frustrating is that I have raised the configurator discrepancy multiple times with the helpdesk, and each time the reply simply repeats the standard “red to red, black to black” instruction — without ever addressing the fact that the official Configurator diagram appears to show something different in Dual Mono mode.

So yes, I do agree with your comment. If support doesn’t understand — or doesn’t acknowledge — the inconsistency between their own configurator and their written instructions, that is indeed not a great look.

Best,
Marcel
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RE: Dual Mono 440 Pro: Red/Black Confusion Between Configurator and Support - by Staradonna - 4 hours ago

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