17-Mar-2015, 20:29
Don't despair, it should be possible to get something working, with a bit of perseverance.
When you say the AIR app won't even open, what exactly happens when you try (perhaps post an image if there are any error dialog boxes)? I assume it's the DevialetAIR-2.1.3.exe installer you're trying to run? And is your laptop a PC running Windows 7 or 8, or something else?
Can you connect your 200 to the Sky router with an Ethernet cable? That will be the easiest set-up to work with initially, as it avoids any potential problems related to wi-fi signal strength and authentication.
When you say the AIR app won't even open, what exactly happens when you try (perhaps post an image if there are any error dialog boxes)? I assume it's the DevialetAIR-2.1.3.exe installer you're trying to run? And is your laptop a PC running Windows 7 or 8, or something else?
Can you connect your 200 to the Sky router with an Ethernet cable? That will be the easiest set-up to work with initially, as it avoids any potential problems related to wi-fi signal strength and authentication.
Roon (Mac Mini), Wilson Benesch Full Circle, Expert 1000 Pro CI, Kaiser Chiara
Warwickshire, UK