17-Jun-2015, 17:28
I feel I owe readers an update on my (and many many others') AIR "white noise" issue since it is now almost seven weeks since I started this thread and it is around a year since I first raised this with my dealer and/or distributor and/or Devialet.
I won't go over all the futile experiments I've conducted (effectively on Devialet's behalf, over that one year period) to try to track down the fault. When what should have happened is that Devialet should have immediately conducted rather more focussed experiments and concluded them nine months ago.
The fact remains that a good proportion of Devialet's users, who want to use AIR, find it is faulty. And have found it faulty for many months.
I find it annoying that Devialet can devote the time and efforts of 60 engineers, over a year or more, to develop Phantom (their "budget" product) and yet fail to deliver their four year old "flagship" product (fortunately no longer called "Premier") as a priority. Especially when AIR was one of Devialet's four USPs (ADH, EVO, AIR, SAM).
Perhaps this is an indication that the focus has shifted from sustained quality to substantial profitability.
Understandable but regrettably dishonest.
I won't go over all the futile experiments I've conducted (effectively on Devialet's behalf, over that one year period) to try to track down the fault. When what should have happened is that Devialet should have immediately conducted rather more focussed experiments and concluded them nine months ago.
The fact remains that a good proportion of Devialet's users, who want to use AIR, find it is faulty. And have found it faulty for many months.
I find it annoying that Devialet can devote the time and efforts of 60 engineers, over a year or more, to develop Phantom (their "budget" product) and yet fail to deliver their four year old "flagship" product (fortunately no longer called "Premier") as a priority. Especially when AIR was one of Devialet's four USPs (ADH, EVO, AIR, SAM).
Perhaps this is an indication that the focus has shifted from sustained quality to substantial profitability.
Understandable but regrettably dishonest.
Innuos Statement 2TB SSD with Next-Gen PSU (with Roon lifetime)
MacBook Pro (with Air)
Draytek Vigor 2860v-Plus/Devialet Original d'Atelier CI Nos. 54A&B/Magico M3 pair
Shunyata cables (digital/interconnect/loudspeaker/power)/Shunyata power units (Triton/Typhon)
Dialog/Phantom Gold/Tree pair
Missing Link cables (power)
England
