Downgrade to Phantom

[streamy]

Mixed feelings after the latest FW update. Recommended to many friends to buy two Phantoms and Dialog to replace any system in the prize range of 5-10k€. Some did and are happy. But the dependency on goodwill and good ears of Devialet developers and management is indeed a risk that you have to consider and take as you are 100% dependent on their latest firmware with so far no choice of running the system in the condition you purchased it even if Devialet decides to screw up frequency range or volume control as they choose, no way to escape! Maybe the community of Phantom customers can stand up to get heard. So far Devialet has no means on actively listening to their customers other than a customer service e-mail and phone address. Polite answers from employees without much knowledge about sound quality and hifi. Choice, community development, open standards etc. is not (yet?) in the program of the closed resource company Devialet. Maybe their managers need 5-10 more years to by that time having read about the business case Microsoft that starts to realize how SW development needs to be anchored in a strong community rather than remaining closed and 'we are the best'.