29-Nov-2016, 16:15
(29-Nov-2016, 15:03)helloworld1978 Wrote: Update: Had a chat with Audio Lounge to ask when the refund would be issued . Apparently the owner still has to speak to Devialet. I thought he had already done that, when he offered me the option of a refund on Friday. When I informed him that he has to issue a refund within 14 days (which would be up on 3rd Friday) he told me, "You want to talk about the law, then you can take your case to consumer court, I am a Lawyer myself".Perhaps speak directly to Devialet UK about this?
How about getting Devialet to send you a replacement? Or is this not an option?
Guillaume
Industry disclosure: UK distributor for Shunyata Research
220 PRO, totaldac d1 server with additional external power supply, totaldac d1-seven, Echole PSU for Totaldac, Wilson Audio Sasha 2, Shunyata Research cables, Shunyata Hydra Alpha A10 + DPC-6 v3, Various Entreq ground boxes and cables, Entreq Athena level 3 rack, 2 X SOtM sNH-10G with sCLK-EX + 10MHz Master Clock input + sPS-500 PSU, i5 sonicTransporter w/ 1TB SSD
UK
