Dead Silver

[Extra Gravity]

I had the same problem (and also the right Phantom) two months after the guarantee period.
I had intensive contact (email and phone) with the Devialet servicedesk and after some testing they offered an exchange.
It was a very customer friendly contact (and solution) which is worth mentioning...


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Hi, are you saying they swapped it out for free, 2months outside of your warranty period??