05-Feb-2018, 21:42
(05-Feb-2018, 16:10)daibaron Wrote: ^
My cracked silver phantoms where replaced very easily.
But when comes the time to deal with them about software issues mostly related to a bad software design, you'll see the support team become useless.
They just have no control over the software and a lot of the time no insight either. So they have to try to help while avoiding helping because they can’t.
Software side of things with Phantom is not really where it should be and I don’t know why the company is so damn slow to sort it out. That is a downfall but personally not enough for me to not want a Phantom.
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Devialet Phantom (White)
