11-Dec-2019, 22:43
(11-Dec-2019, 22:37)tsmithpam Wrote:(11-Dec-2019, 21:38)struts Wrote:(11-Dec-2019, 20:56)tsmithpam Wrote: Made the update and working ok so far. Remote now also working again. Cautiously optimistic/ hopefully but noted that the patch that was pushed through only to one phantom only. So I have one on 2.8.5 and one on 2.8.3.
Is this right? It doesn’t feel like it should be different but seems to be working so don’t want to rock the boat unnecessarily..
Any thoughts anyone?
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Are your two Phantoms of the same vintage? First four characters of the serial numbers?
Yep all the same
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Then I would guess support just made a mistake configuring the CMS to push your download. Let support know the s/n of the unit that didn't get upgraded. Sounds like they missed it or made a transcription error.