06-Jun-2015, 19:08
(This post was last modified: 06-Jun-2015, 22:51 by Hifi_swlon.)
As the title says really - how have your dealings with Devialet Support been?
As a relatively new D200 owner with some issues I've found them absolutely appalling. Shockingly bad really for a high end brand. A kind of 'send a stupid stock reply and then just ignore every subsequent communication' type bad. I'm at the point where if i get my issues fixed I'll probably sell and move on to something else.
I'm not sure if I've just been unlucky or if they've just got too much on their plate to care, but I'm at the point of giving up. The dealer has been helpful but I bought overseas to take advantage of the Euro and perhaps there's a lesson to be learned there - it's not easy to pop in to discuss. But I don't blame the dealer as they are polite, communicative and trying to find a solution. Devialet, apparently, couldn't care less.
What are others experiences?
As a relatively new D200 owner with some issues I've found them absolutely appalling. Shockingly bad really for a high end brand. A kind of 'send a stupid stock reply and then just ignore every subsequent communication' type bad. I'm at the point where if i get my issues fixed I'll probably sell and move on to something else.
I'm not sure if I've just been unlucky or if they've just got too much on their plate to care, but I'm at the point of giving up. The dealer has been helpful but I bought overseas to take advantage of the Euro and perhaps there's a lesson to be learned there - it's not easy to pop in to discuss. But I don't blame the dealer as they are polite, communicative and trying to find a solution. Devialet, apparently, couldn't care less.
What are others experiences?
>>> 1st Place Award: Devialet, last decades most disappointing technology purchase. <<<
