How have you found Devialet Support?

[Hifi_swlon]

I had to send my 200 back to France to have a new board fitted and it came back in 17 days, which I thought wasn't too bad.  Imagine my surprise when I spotted that the cover and the case were mis- aligned, the cover being higher than the case.  I'm still waiting to hear what they're going to do about it and as you can imagine, I'm not impressed with the quality control at the factory, or the response time.

I feel for you. As posted above, my experience of support has been absolutely awful. Assuming they actually fix/replace the unit, I'm highly likely to sell and move to another brand. i never want to have to go through this again…. Keep us updated on how you get on, and be firm!