Hiss on Phono

[wiresandmore]

Hello
Just wanted to share my experience dealing with Devialet support team regarding phono hiss. To make long story short, their support wasn't er... quite supportive. They responded to couple of emails, then dissapeared alltogether. To be fair, I wasn't terribly polite ( which doesn't mean I was exactly offensive), but being professional and all that you expect them to act accordingly. I don't think it is quite all right to simply stop responding no matter how frustrated we might sound. Bottom line - they assured me that this excessive hissing is not normal and given proper setup and such , the amount of hiss should be pretty much non existent.I personally consider this not true, to put it mildly. From what I gathered around the web, professional reviewrs included, hiss from  phono input IS an issue with Devialet. Anyway, I went SUT route and problem is solved. I could've used external phono stage but opted for SUT instead - the hissing is almost negligible , sound quality is superb and I am still using Devialets phono stage, which is the whole point. I use miajima Shilabe( 0.23  mV) and Benz Ruby (0.32 mV.

Hi,
Which SUT are you using? Thanks!