Second Phantom Silver, firmware stuck!

[neil4389]

Hi,

Just got a second Phantom Silver delivered today. Its firmware is 1.3.0.31. My existing Phantom Silver and Dialog are both 1.4.0.5. No matter how many times I have tried to reset/reinstall the system, I cannot get Spark to upgrade the firmware on the second Phantom to 1.4.0.5. Does anyone know how to do this?

Thanks

Neil