02-Nov-2015, 15:08
Hi
Has this Live Chat option completely disappeared now? Never seems to pop up anymore, and phone just says to leave a voicemail
I guess they were getting inundated with too many annoying customers like me asking them to fix their problems!
A slippery slope if so - it was one of the best bits for me, being able to get instant help with a system which clearly isnt plug and play.
To have to wait days for an answer to a case when you cant listen to any music isn't good
Has this Live Chat option completely disappeared now? Never seems to pop up anymore, and phone just says to leave a voicemail
I guess they were getting inundated with too many annoying customers like me asking them to fix their problems!
A slippery slope if so - it was one of the best bits for me, being able to get instant help with a system which clearly isnt plug and play.
To have to wait days for an answer to a case when you cant listen to any music isn't good
