Still Happy with your Devialet?

[Confused]

This is becoming an almost unanimous response. Happy with your Devialet amplifier? Yes! Happy with Devialet the company (communication and attitude)? No! I know others have posted similar, but that's because it just sums it up. I'm actually listening now, it sounds superb, but I'm still annoyed about some recent communication I've had with Devialet. I think that's what is really annoying, it wouldn't take much to address my annoyances, just a tiny bit of information and openness, not much, just a tiny little bit!