14-Dec-2015, 10:43
Customer Services has room for improvements yes. :-)
I had an issue which I filled to Devialet customer service, someone named Marcel Poop basically replied something along the lines of "This works here. Case closed" and closed the support ticket.
Never seen such arrogant customer service in my life before.
But they sound so great, I love my little eggs. So I´m still happy, but I would not recommend it to anyone else due to lack of support and buggy software.
I had an issue which I filled to Devialet customer service, someone named Marcel Poop basically replied something along the lines of "This works here. Case closed" and closed the support ticket.
Never seen such arrogant customer service in my life before.
But they sound so great, I love my little eggs. So I´m still happy, but I would not recommend it to anyone else due to lack of support and buggy software.
