06-Feb-2016, 03:03
Hey guys,
About a week ago I received a single silver Phantom (from Amazon) and as it turned out, the woofers did not move at all when music was playing. They did move fine during set-up though.
From everything I've read and seen online, this shouldn't be the case so I returned that speaker and had a replacement shipped. Today I received my replacement and find the exact same situation. 0 movement in woofers during playback but they move fine during set-up.
I primarily play from computer via optical (done through USB to optical digital converter) but have tried bluetooth as well without luck. I do wonder if it's something to do with my end since, let's be real, what are the odds of two malfunctioning speakers in a row?
I'm currently awaiting reply from the manufacturer but if anyone has had any similar experiences or advice, I would greatly appreciate them. Thanks!
About a week ago I received a single silver Phantom (from Amazon) and as it turned out, the woofers did not move at all when music was playing. They did move fine during set-up though.
From everything I've read and seen online, this shouldn't be the case so I returned that speaker and had a replacement shipped. Today I received my replacement and find the exact same situation. 0 movement in woofers during playback but they move fine during set-up.
I primarily play from computer via optical (done through USB to optical digital converter) but have tried bluetooth as well without luck. I do wonder if it's something to do with my end since, let's be real, what are the odds of two malfunctioning speakers in a row?
I'm currently awaiting reply from the manufacturer but if anyone has had any similar experiences or advice, I would greatly appreciate them. Thanks!
