12-Oct-2016, 05:03
Hi folks
I really need your help..
I'm currently unable to enjoy my phantom due to frequent disconnection from network.
Internet source like a Tidal, Qobuz and radio will not play for more than 10 minutes....and will stop and I will have to unplug and plug back dialog...for another 10 minutes cycle...
Two phantoms and dialog are wired to the main switch (netgear prosafe) in the living room downstairs a single phantom in the dining room wired to another switch... and two other are wired to another switch upstairs.
Internet in my house is via a point to point link... my virgin media 150 Mbs router is located 1 km away.... but the link work fine as I have got 144 Mbs in my house and my other devices work fine.
The wifi at home is via two ubiquity UAP AC pro which are also connected to the switches. Wifi work flawless...
So people out there help me... don't know if the problem is down to the point to point link... which I doubt as the link is purely to allow internet access...
I there anything anyone could suggest to help me?
Spoken to Devialet and they are powerless... they exchanged one of phantoms and my dialog...but problems remain...
Any suggestions will be greatly appreciated..
Thx
I really need your help..
I'm currently unable to enjoy my phantom due to frequent disconnection from network.
Internet source like a Tidal, Qobuz and radio will not play for more than 10 minutes....and will stop and I will have to unplug and plug back dialog...for another 10 minutes cycle...
Two phantoms and dialog are wired to the main switch (netgear prosafe) in the living room downstairs a single phantom in the dining room wired to another switch... and two other are wired to another switch upstairs.
Internet in my house is via a point to point link... my virgin media 150 Mbs router is located 1 km away.... but the link work fine as I have got 144 Mbs in my house and my other devices work fine.
The wifi at home is via two ubiquity UAP AC pro which are also connected to the switches. Wifi work flawless...
So people out there help me... don't know if the problem is down to the point to point link... which I doubt as the link is purely to allow internet access...
I there anything anyone could suggest to help me?
Spoken to Devialet and they are powerless... they exchanged one of phantoms and my dialog...but problems remain...
Any suggestions will be greatly appreciated..
Thx
Angenet.
5 Silver Phantoms (2 stereo and 3 solo in 3 rooms). 4 Raspberry Pi 3b with Hifiberry digi + boards connected to four Phantoms. 1 Dialog with Airplay, Roon Lifetime Membership for perfect group play. Qobuz sublime, Tidal Hifi, 1 NAS Qnap tS-210 Pro. Location: West Yorkshire, UK.
5 Silver Phantoms (2 stereo and 3 solo in 3 rooms). 4 Raspberry Pi 3b with Hifiberry digi + boards connected to four Phantoms. 1 Dialog with Airplay, Roon Lifetime Membership for perfect group play. Qobuz sublime, Tidal Hifi, 1 NAS Qnap tS-210 Pro. Location: West Yorkshire, UK.
