Hi
The dealer bought round their remote, which was known to work, but it too failed to pair with the amp., which led us to believe that the amp. was at fault. It was decided that they'd speak to the distributor and get the amp. changed.
I lay in bed that night going over things in my head, and tried to think it through logically.
A. My iPad was still able to control the amp, connected to my wireless network, which transmits through radio frequency.
B. The remote controls also use RF.
C. Therefore it couldn't be the amp that was at fault.
I decided that the next morning I would have another look at the remote configurator and put the remote count up to four (why four and not two, I don't know), if that didn't work I'd load the old firmware and see if that worked, then I'd start the configuration from scratch with the latest firmware. A clean slate, in other words.
The next morning I took out the SD card, loaded my config. to edit it and upped the remote count to four. Saved and put the SD card back, twiddled the volume knobs, and hey presto, both remotes now worked!
I've no idea why the remote decided to drop out in the first place, but after spending ages trying all of your suggestions, the fix was simple. I will try putting the remote count back down to one, but I've a good mind to leave well alone now that it's all working properly!
The dealer bought round their remote, which was known to work, but it too failed to pair with the amp., which led us to believe that the amp. was at fault. It was decided that they'd speak to the distributor and get the amp. changed.
I lay in bed that night going over things in my head, and tried to think it through logically.
A. My iPad was still able to control the amp, connected to my wireless network, which transmits through radio frequency.
B. The remote controls also use RF.
C. Therefore it couldn't be the amp that was at fault.
I decided that the next morning I would have another look at the remote configurator and put the remote count up to four (why four and not two, I don't know), if that didn't work I'd load the old firmware and see if that worked, then I'd start the configuration from scratch with the latest firmware. A clean slate, in other words.
The next morning I took out the SD card, loaded my config. to edit it and upped the remote count to four. Saved and put the SD card back, twiddled the volume knobs, and hey presto, both remotes now worked!
I've no idea why the remote decided to drop out in the first place, but after spending ages trying all of your suggestions, the fix was simple. I will try putting the remote count back down to one, but I've a good mind to leave well alone now that it's all working properly!
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control. Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp., Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable, Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
