Who am i to criticize...
2 weeks ago I was at Devialet's flagship store in Paris to get a demo of the Phantom Gold compared to the Silver.
To my own opinion there was obviously an issue with the sound setup on both systems. (maybe interference ? who knows...)
I can't believe the people who are managing this place missed this...
So i told the sales person in place that the sound was distorted or "foggy"... (Not even close to the sound that comes from my Phantom Silver)
The sales person stared at me with an arrogant smile on his face (without even knowing i was a Phantom owner) and made me feel uncomfortable... Arguing it was the best wireless speaker in the world.
It goes without saying that spending over €5500 does not include an amazing customer experience.
2 weeks ago I was at Devialet's flagship store in Paris to get a demo of the Phantom Gold compared to the Silver.
To my own opinion there was obviously an issue with the sound setup on both systems. (maybe interference ? who knows...)
I can't believe the people who are managing this place missed this...
So i told the sales person in place that the sound was distorted or "foggy"... (Not even close to the sound that comes from my Phantom Silver)
The sales person stared at me with an arrogant smile on his face (without even knowing i was a Phantom owner) and made me feel uncomfortable... Arguing it was the best wireless speaker in the world.
It goes without saying that spending over €5500 does not include an amazing customer experience.
