29-Apr-2017, 17:02
Subject says it all...
I am setting up an Expert D-Premier. I was trying to update the config and the process didn't seem to work. I then decided to try updating the firmware and that didn't work either. I can't tell what firmware is on the thing because the "tone button trick" doesn't work (it's actually labeled as a phase invert button but it's the same thing apparently).
I've tried a bunch of things:
- I'm focusing on trying to upgrade the firmware instead of a configuration file figuring that may help some of the odd things I'm seeing.
- I don't know what firmware was on the machine when I started trying to get it updated.
- Whatever firmware is on there doesn't work the way it says it should in this article: https://help.devialet.com/hc/en-us/articles/203402261-How-to-access-the-Information-Menu
Holding the Phase Inv button doesn't do anything. I just goes back to the normal screen so I can't tell what firmware is running. Is this super old or something? Was there a different process earlier?
- I tried formatting the SD Card with the official formatter utility from sdcard.org and putting the new 10.1.0 firmware on the card and it doesn't even appear to try to read the card. I never see the screen shown in the manual.
- I am using a regular 2GB SD card (non-SDHC) as mentioned in https://help.devialet.com/hc/en-us/articles/203427181-What-can-I-do-if-the-upgrade-process-doesn-t-automatically-start-
My question to all of you is: was the process for loading firmware way back when this product was released different? Is there a different trick to load an info screen? What's the oldest manual you have seen?
Thanks for any pointers at all!
I am setting up an Expert D-Premier. I was trying to update the config and the process didn't seem to work. I then decided to try updating the firmware and that didn't work either. I can't tell what firmware is on the thing because the "tone button trick" doesn't work (it's actually labeled as a phase invert button but it's the same thing apparently).
I've tried a bunch of things:
- I'm focusing on trying to upgrade the firmware instead of a configuration file figuring that may help some of the odd things I'm seeing.
- I don't know what firmware was on the machine when I started trying to get it updated.
- Whatever firmware is on there doesn't work the way it says it should in this article: https://help.devialet.com/hc/en-us/articles/203402261-How-to-access-the-Information-Menu
Holding the Phase Inv button doesn't do anything. I just goes back to the normal screen so I can't tell what firmware is running. Is this super old or something? Was there a different process earlier?
- I tried formatting the SD Card with the official formatter utility from sdcard.org and putting the new 10.1.0 firmware on the card and it doesn't even appear to try to read the card. I never see the screen shown in the manual.
- I am using a regular 2GB SD card (non-SDHC) as mentioned in https://help.devialet.com/hc/en-us/articles/203427181-What-can-I-do-if-the-upgrade-process-doesn-t-automatically-start-
My question to all of you is: was the process for loading firmware way back when this product was released different? Is there a different trick to load an info screen? What's the oldest manual you have seen?
Thanks for any pointers at all!
