Poor Customer Care

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Poor Customer Care

petrik Offline

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Posts: 508
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#3

11-Jun-2017, 07:01

(10-Jun-2017, 22:06)bitsnbob Wrote: I have an email address with a person named Judith in it, but she never answers my messages, leaving it to others, and I am completely underwhelmed by any responses I do receive.

I would suggest creating a support ticket to ask details where your device is located at the moment.
This "Judith" never answered to my questions neither, but support replied to the tickets quite fast.

Bluesound Node > Matrix Audio X-SPDIF 2 > Genelec 8351B & 7360A

Devialet 1000 Pro

Bluesound Node 2i > Genelec 8330

Tampere, Finland

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Messages In This Thread

Poor Customer Care - by bitsnbob - 10-Jun-2017, 22:06

RE: Poor Customer Care - by Damon - 11-Jun-2017, 00:52

RE: Poor Customer Care - by petrik - 11-Jun-2017, 07:01

RE: Poor Customer Care - by Hifi_swlon - 11-Jun-2017, 18:46

RE: Poor Customer Care - by Cylob - 12-Jun-2017, 10:42

RE: Poor Customer Care - by Confused - 11-Jun-2017, 08:33

RE: Poor Customer Care - by wwm - 11-Jun-2017, 21:03

RE: Poor Customer Care - by K4680 - 12-Jun-2017, 16:13

RE: Poor Customer Care - by BoyScout - 12-Jun-2017, 18:09

RE: Poor Customer Care - by blair.athol - 12-Jun-2017, 19:23

RE: Poor Customer Care - by petrik - 13-Jun-2017, 06:50

RE: Poor Customer Care - by gray - 13-Jun-2017, 10:05

RE: Poor Customer Care - by BoyScout - 13-Jun-2017, 12:41

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