Return after 45 days, how does it work ?

[Alphasy]

Hi, I might return my two gold phantoms (+dialog+2 branches) before the end of the 45 test days. But it is not really well explained on the website.

I'll have to call the client service and send them by email photos of the phantoms and then people will come to take them away ? Do i have to repack all the stuff myself and do they come to analyse precisely the condition of the phantom before they accept the return ?

Thank you for your answers in advance and sorry for my bad english.