OdA Does Not Work

[Jerry Seh]

Just a thought, if you have your phono input set to convert at 192kHz it might be that there's a problem there. If you play digital at 44.1kHz it might get through whilst 192kHz might be too high. Try converting to 96kHz.

Hi Pim,
Checked and its 96KHz as the default convert.
This morning, when I plugged in the power, the Master unit rebooted up.
Local dealer to come back tonight and to re-try the installation. Meanwhile, still waiting for Devialet to reply my mail.
Really sad that the support is so weak. And with a product like this, support should have been strong, as seriously, not much user is that intuitive nor savvy in software based product. At least not me.
Thanks for the advise. Sincerely appreciate the support this community provide. Makes Devialet looks good. If the real Devialet support is so .... Sigh!