09-Aug-2018, 03:14
(08-Jun-2018, 11:59)Zappydev Wrote: I have never had any problems with the response from Customer Support. My problem is with the complete disconnect between Marketing and R&D.When my wife and I lived in France for five years, we bought a bedroom suite from a well-known store in Clermont-Ferrand in central France. We were told the suite would arrive in about a month. A month came and went and no furniture, so we visited the store to see what was happening. The sales people threw their hands up and said, "We only sell the products; we're not responsible for delivery." They gave us the number of the corporate headquarters in England (of all places) and we spent a frustrating three months trying to get delivery. It's just different in France...
Devialet Expert 220 Pro Kinki EX-M7 power amp tethered to a fiber-fed Lumin X1 streamer via Grimm XLRs, Vivid B1 Decade speakers in Rosso Barchetta red (only 200 produced in a limited edition), Roon Nucleus with a Samsung 860 EVO 2TB SSD, etherREGEN switch fed by a Sonore opticalModule (and Sonore-supplied transceivers and 1M optical cable) with a SOtM dCBL-Cat7 cable to my Nucleus and a DH Labs Reunion Cat8 to my Lumin T2 streamer, Keces P8 linear power supply feeding a (to come) NUC and EtherREGEN switch with an external AfterDark OCXO clock., and opticalModule (5V/1A), AudioQuest Niagara 1000 power conditioner, ASI LiveLine loom (purchased directly from Franck Tchang when I lived in France), Less Loss Firewall for Speakers and Roon lifetime license with Tidal streaming.
