04-Jul-2018, 06:23
iamwappie.
I am from Europe as well, so I was expecting exactly what you said. A product sold as a high quality product made in France (and of high cost) should be expected to work for way more than 2 years, and should be replaced by the company, even if the warranty is void. If not for anything else, for customer loyalty and maintaining the brand.
It is understandable that some products are just defective. However, the company should work hard to keep their customers happy.
Henry
I am from Europe as well, so I was expecting exactly what you said. A product sold as a high quality product made in France (and of high cost) should be expected to work for way more than 2 years, and should be replaced by the company, even if the warranty is void. If not for anything else, for customer loyalty and maintaining the brand.
It is understandable that some products are just defective. However, the company should work hard to keep their customers happy.
Henry
