28-Sep-2018, 08:55
(This post was last modified: 05-Oct-2018, 00:40 by pscampbe.
Edit Reason: Clarify the link
)
Seeing a lot of posts frustrated with devialet’s lack of movement on Phantom led me to tweet them about it. They have reached out so I did a quick trawl of the forums, combined it with my thoughts and compiled this open letter to them. I haven’t sent it yet. At the risk of this descending into a letter with 12,000 edits I thought I would share it with you. Edits welcome.
My goal is to flush out some issues, capture the sentiment of the users in a positive way, and bring them to the table to give us some form of public update. Any prioritisation, what they do next etc is probably out of our control but hopefully we can get them talking. Have a look, comment, edit. I will send something next week if enough that I agree with survives.
Click here to view the Open Letter in google docs
My goal is to flush out some issues, capture the sentiment of the users in a positive way, and bring them to the table to give us some form of public update. Any prioritisation, what they do next etc is probably out of our control but hopefully we can get them talking. Have a look, comment, edit. I will send something next week if enough that I agree with survives.
Click here to view the Open Letter in google docs
Kit: 2 x Devialet Phantom Gold’s plus 3 year Phantom care packs, White tree stands, Dialog, Phantom Remote. Use jRiver, Spark, Roon with a HiFiBerry RAAT using a fibre output.
