02-Sep-2019, 16:29
(This post was last modified: 02-Sep-2019, 20:17 by mdconnelly.)
Devialet support may not always be quick to respond and often the initial response is pretty rudimentary. But if we don't log tickets, they'll never know there is a problem. It would seem that if they are unwilling to communicate with us, then submitting tickets is the only way to communicate with them.
For what it's worth, about 6 months ago I submitted a ticket that has yet to be resolved but they acknowledged that their engineers are aware. When I asked how I could stay aware of progress, the answer was to subscribe to their newsletter. Has anyone ever seen a Devialet Newsletter? I have not.
For what it's worth, about 6 months ago I submitted a ticket that has yet to be resolved but they acknowledged that their engineers are aware. When I asked how I could stay aware of progress, the answer was to subscribe to their newsletter. Has anyone ever seen a Devialet Newsletter? I have not.
Devialet 440 Pro (two 220s)- Oracle CD transport - Kuzma Stabi S/Stogi S turntable - Von Schweikert VR-35 speakers - JPS SC3 SCs - PI Audio power conditioning -
Triode Wire Labs ICs and PCs - Roon on NUC 8i7beh running ROCK
Triode Wire Labs ICs and PCs - Roon on NUC 8i7beh running ROCK
Durham, NC USA
