21-Oct-2019, 12:55
(21-Oct-2019, 12:48)Yar36 Wrote:(21-Oct-2019, 12:43)kmjy Wrote:(21-Oct-2019, 12:10)Snoopy8 Wrote: This is the hard reset procedure
https://help.devialet.com/hc/en-us/artic...ier-system-
That procedure refreshes the firmware but does not restore it to factory defaults and update it from an internet image. It uses the internal recovery firmware image to refresh itself. This means the firmware will be the same version as it previously was.
There is another method that is not published by Devialet (but is provided through support) that completely formats the internal firmware and storage and recovers it with an up to date internet image. The way to get into this mode is different.
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hold up...both my Phantom golds are running on 1.14.1.3 but my dialogue is on 1.14.2.13.
This means I’m behind on the firmware version?
i assumed it did the update on its own since there’s no option is spark to search or apply upgrades?
I also assumed they had different firmware for dialogue vs. Speaker (since both speakers were in sync with their firmware?)
The hardware is designed to let you know when an update is required. Devialet have told me in the past that they do have core firmware which everyone gets through Spark but they also have a secondary special firmware that is forced onto the hardware when you enter the “Emergency Mode”. This special firmware is used when your system has stability issues. Dialogue can not be put into this mode by the customer. Only Phantom can. Soon Dialogue won’t be necessary anyway.
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Devialet Phantom (White)
