30-Mar-2020, 15:30
(29-Mar-2020, 17:06)deviousalet Wrote: Given the two companies involved I wouldn't hold your breath. Holding off on upgrades might be a better bet.The bottom line is Devialet is crap and they don’t care about after sales or it’s customers, they’ve had over 18 months to sort this problem out, I will never buy another Devialet Product, I was to become a dealer and they treat the dealers even worse.
Devialet is really bad at software development, as evidenced by lack of progress fixing longstanding bugs not to mention broken promises of new features. However Apple is not helping their developers, such as Devialet.
Apple hasn't even gotten around to documenting their new file system (APFS) four years after releasing it. Apple is getting really bad at documenting changes on either professional or consumer level. Every updates just "improves the stability, reliability, and security". That said, they're also getting much worse at making changes without adding bugs, so there's plenty of opportunity to improve process at both companies.
Both companies make wonderful products, the best in their categories, that I enjoy using. I do wish they'd get on the ball though. I've been unable to buy new Apple hardware for years because of defective design (butterfly keyboard) or because it would break my workflow, which relies on third-party developers (such as Devialet), who rely upon Apple to provide necessary information. Apple has more money than they know what to do with. I wish they'd hire some adult supervision, or whatever would improve their process. Apple used to pay for the developers at Intuit to make Quicken for the Mac. Maybe Apple could pay for a few good software folks at Devialet.
