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Expert Remote App is not working any more
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After loosing Devialet AIR for Mac OS almost a year ago (and there is no update on that) with the release of iOS 14, we lost the Expert remote app too.

Basically the Expert platform is becoming obsolete with every new technology update. Devialet is not able to keep the pace of the technology.

I think it is very obvious that, they don't care and maintain their product line anymore. It is a shame that they keep selling Expert line products while they don't give any support on these products while they keep promoting the remote app and the AIR in their website. (This is a SCAM!)

I really want to get your opinion about a next step, I believe we should prepare an email template and send them to share an update (could be the deprecation announcement or any updates)! Otherwise, we should really force them to share an open API documentation that we can build our own applications and share with each other. We are not looking here to build a business on top of their business, we want the basic right to keep the capabilities of our devices and if they don't support, we want to have the control of our units.

For example, I am fine to lose the warranty in case if I use the open API of the unit to communicate with it. This should be a win/win situation for a company like Devialet to get rid of the warranty load too in addition to the support/update duties.

What do you think?
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Expert Remote App is not working any more - by ada - 18-Sep-2020, 12:08

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