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Expert Upgrade logistics from the US?
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I am having a really tough time getting my Expert upgrade. Devialet charged my credit card on Jan 9th for the full amount, then claimed to have an "IT problem" for two weeks. I finally got the shipping boxes at the beginning of Feb, packed everything up and filled out the forms.

Apparently Devialet used the wrong forms and it's been stuck in UPS customs processing in the US for a week.

So I'm more than a month into the process and it's gone nowhere. It's like Devialet has never upgraded a unit shipped from the US.

Anyone else have these kinds of issues?

muski
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Expert Upgrade logistics from the US? - by muski - 09-Feb-2021, 17:54

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